To report an outage 24 hours a day 7 days a week, contact TVEPA at 662-563-4742. You can report your outage using PAL (Power Action Line) with your current account number or telephone number. However, if this information is not available, an operator by pressing 0 or saying operator. During a major power outage, please keep calling. Due to the high number of calls, operators may not be able to answer all calls at once.